Return and refund policy
Once an order is placed on the site, we get you in touch with the artist or the vendor selling the product. So in case of returning the product, the customer can directly return it to the artist/vendor. Similarly if you wish to get the refund under the cases of a cancelled order or a damaged product you will directly get the amount from the artist/vendor of the product.
The shipping address provided by you will be given to the artist/ vendor who will in turn ship the product to your house. Kalaashcharya does not ship the product. It will be directly sent by the artist/ vendor. So Kalaashcharya does not take any responsibility for product damage. Liability of product is entirely in the hands of the artist/ vendor.